| Error Code | Meaning | Immediate Action | | :--- | :--- | :--- | | | Recipient's country is under sanctions (e.g., Crimea, Syria, North Korea). | Cannot send. Requires a special license, which is rarely granted. | | T7011 | Recipient has reached their lifetime receive limit. | Ask the recipient to verify their identity with WU to reset the limit. | | 9999 | Generic "catch-all" failure. | Call support. This often indicates a corrupted session. Log off and on. | | E2068 | Sender’s IP address is flagged as high risk (VPN or proxy detected). | Disable VPN. Use your home WiFi or cellular data. | | WU-MAINT | System is in scheduled maintenance. | Wait 1-2 hours. Typically occurs Sunday early morning (GMT). |
Western Union enforces strict anti-money laundering (AML) and fraud prevention rules. These codes mean the security system has flagged the transaction.
A very common reason for transaction failure is hitting a transfer limit. Western Union sets these limits to comply with financial regulations and prevent fraud. The exact limit depends on the country you're sending from, the destination country, and your chosen payment method. western union error codes
Sending money to certain countries may require additional phone verification.
Western Union support will ask for it. If the code is numeric only (e.g., 403), include the context (app, web, or phone). If it has a letter prefix (E2060, T6102), that letter matters—it indicates whether the error is from the transfer engine (T) or eligibility engine (E). | Error Code | Meaning | Immediate Action
Delete the saved card from your Western Union profile. Re-add it manually and carefully double-check the 3-digit CVV code and billing zip code. Compliance and Regulatory Blocks
If the website gives an error, try the mobile app. If the app fails, go to an agent location (Walmart, CVS, Kroger, etc.). Western Union’s in-person system uses a different backbone and often bypasses online fraud blocks. | | T7011 | Recipient has reached their
The payment details provided do not match the card or bank account being used.
Re-enter the card number, expiration date, and CVV.
Whether you are using the
This is Western Union’s most aggressive security measure. The algorithm has flagged your transaction as high-risk. Common triggers include: