If the account remains locked, contact the RAKEZ IT helpdesk directly via phone or email to verify your identity and unlock the account. 3. Page Not Loading or Server Errors

The portal eliminates the need to visit physical service centers by hosting all core administrative processes online.

For enhanced security, RAKEZ requires a 2FA code sent to your registered mobile number or email.

Access your official corporate documents, including digital copies of your license, share certificates, and lease agreements.

If you are not receiving the required security codes to your phone or email: Check your email’s spam or junk folder.

Here are a few post options for RAKEZ Portal 360 (Ras Al Khaimah Economic Zone), tailored for different platforms and audiences:

If the portal feels "hot" or the loading speed is extremely slow, this could be due to high traffic volume, particularly during peak renewal season (end of quarter or year).

Do not use old bookmarks. The official address is: https://360.rakez.com Warning: Beware of phishing sites like "rakez360-login.com".

The RAKEZ mobile app also allows you to raise enquiries and get support directly through the app interface, providing a seamless support experience within the same platform you use for business management.

Real-time visibility into the status of submitted applications, including visa processing and license renewals. Security and Compliance

Accessing your account is straightforward, but understanding the environment can save time. There are two primary ways to access the RAKEZ 360 Portal: via the or the mobile app .

If you are not registered, you can sign up for the portal by submitting an Undertaking Letter for Credentials Form via email to customerservice@rakez.com.

Supports e-wallet top-ups, Apple Pay, credit cards, and bank transfers.