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Use the original USB cable. Avoid USB hubs to prevent data loss.
Windows must recognize the hardware on a dedicated, static COM port. Open on your PC. Expand the Ports (COM & LPT) section. Look for Delphi Diagnostics or USB Serial Port . Note the assigned port number (e.g., COM3).
Users often encounter a variety of issues during the firmware update process. Some of the most frequently reported problems in online forums include: delphi ds100e firmware update problem link
If you encounter an error, here is how to troubleshoot the most common scenarios:
Do not run a test scan. Go straight to > Hardware Setup and click Update . This forces the software to overwrite the corrupted bootloader on the chip. Best Practices to Prevent Future Update Failures Use the original USB cable
provides a list of Autocom-related USB device drivers for various Windows versions. autocom.se Update Procedure Highlights
Click first. If the test shows "Device Found" but with a firmware version mismatch, then proceed to click Update Firmware . Open on your PC
: Use a tool like "Flash Loader Demonstrator" to manually push the firmware file via a direct USB connection while the device is powered. Official Downloads and Documentation